Truly Global
Years of work inside the network. Deployed and online, not a mockup.
Truly Nolen International · Technology division
A network in motionThe whole network,working for your office.
The technology that brings customers to your office and answers the ones already looking for you.
What one office learns, every office gets.
Nobody herestarts from scratch.
The network has spent decades controlling pests. Truly Nolen Tech turns that experience into tools any office can use tomorrow.
See the toolsA shared vision.
We did not buy this technology. We built it inside the network, alongside the offices that use it every day.
We take the next steptogether.
What is running today
The Truly Inbound method
A proven method, adapted to the network office by office.
The businesses that don’t know you yet won’t call you.
Truly Global
Your next customeralready exists.
The businesses that need what your office does are already in your area. Truly Global tells you which ones, what they are dealing with and where to start.
Explore Truly GlobalTruly Inbound
Found at eleven at night.Answered before Monday.
Your website and your articles answer what your city is already searching for. If someone asks at eleven at night, the assistant replies with your office’s context and hands you the conversation when a person is needed.
Explore Truly InboundTruly InboundYour office assistant
Illustrative exampleStep 1 of 3Receive
Demonstration. No messages are sent and no visit is requested.
Your office’s numbers exist, but they live in ten different places.
Truly Analytics
How your office is doing,on a single screen.
Truly Analytics brings together your office’s sales, services and customers and shows them up to date, with the same definitions across the whole network. No spreadsheets, no waiting for the monthly report.
Explore Truly AnalyticsA new team takes months to learn what the network already knows.
Truly University
What the network knows,your team now learns.
Truly University is Truly Nolen International’s campus: video lessons with the network’s method, as it is applied in every office. Your team learns at its own pace and you see who is progressing.
Explore Truly University
The Truly Tech panel
One panelfor the whole network.
Truly Tech brings together in one panel what each product needs from the team: who has access, who uses it, what was sent and what is billed. On opening, the Summary shows each product with its status and two figures, and each area is one step away.
How much each product is used and where people came from
ShowsOne tab per product and one per site, TNI’s included: accounts that sign in, screens they use and, on the sites, country, device and landing page of each visit.
DoesCompare against the previous period and catch early which product or site is losing use.
Who owns each office
ShowsThe owner, offices and users tree, by map and by country, with each owner’s offices listed underneath and the version of the sheet they come from.
DoesSearch an owner, see their offices and products, and review the differences between the sheet and TNI.
Chat and WhatsApp in one place
ShowsEverything arriving through the site chat, the form and Truly AI’s WhatsApp, with its origin, the type of person and which conversations are waiting for a person.
DoesTake a conversation, answer it (the reply goes out by WhatsApp), classify who is writing and close it with a reason.
Who has logged in and who is ahead
ShowsEach student with last login, progress per module and exams passed, plus the five campus modules.
DoesAdd a student, remove one with a reason and resend access; everything stays in the history.
What is billed and what the maximum is
ShowsLicenses by office: what is billed each month, the maximum with every license, offices without a subscription and failed or upcoming charges.
DoesRefresh the reading and open each subscription in the payments account, or each license without a subscription at its owner.
Access, and whether what was sent arrived
ShowsFor Truly Global, Truly Inbound and Truly Analytics, who has access and the state of each registration. In Deliveries, every email and WhatsApp with what the provider replied.
DoesRegister or remove access with a reason, always by owner and office, resend an access and see what was sent, to whom and whether it arrived.
This is the Truly Tech team panel: access asks for an email or WhatsApp number and sends a code, and an account without permission does not get in. The panel itself is in Spanish. Each product also keeps its own entrance: Truly Global · Truly Inbound · Truly Analytics
Who does what
The decision stays with your team.
Artificial intelligence searches, sorts and answers when your office is closed. The visit, the relationship with the customer and the final decision stay with the people who already handle them.
Every office, its own market
Services, language and channels are configured for where you work. Nothing is imposed on you.
Nothing gets lost
Every conversation keeps its history: who asked, what they needed and what comes next.
The last word is yours
Your team reads what the assistant replied, corrects it if needed and decides when a person steps in.
Truly AI
One question,at any hour.
Truly AI is the network’s support assistant. Over WhatsApp it answers how something is done in Truly Global or Truly Inbound, where a figure comes from, and what you are looking at on screen. When the answer needs a person, it hands you over without making you repeat yourself.
How it is done
The steps for the task in front of you, using the names that screen actually uses.
Where the figure comes from
Which record a number comes from, and when it was last refreshed.
When a person takes over
If the question needs a decision or a change to your account, the team steps in having already read the thread.
It answers in English and Spanish. If your question touches your office’s data, it answers with your office’s context and no one else’s.